TTEC Holdings, Inc. [NASDAQ: TTEC] reported that the company has consented to purchase Avtex. Once the procurement is completed it will be promptly accretive. Moreover, it will also be profoundly corresponding to TTEC’s well-established CX-as-a-Service (CXaaS) client experience technology and service platform.
With this purchase, TTEC will additionally extend its footprint as one of the main worldwide CX technology trendsetters and biggest suppliers of end-to-end digital customer experience solutions around the world. Avtex will enhance TTEC’s exclusive CX innovation portfolio and broad worldwide associations. Avtex will add broadness and profundity to TTEC’s end-to-end CXaaS stage with a value offer that incorporates a transformational and differentiated scale that adds more than 1,000 customers across North America and more than 500 experienced CX specialists.
The value proposition also includes a significant expansion of offerings across multiple industries. It includes expanded presence with banking, financial services, insurance, credit unions, public sector, etc. Accretive: High development, vigorous monetary profile, and cooperative energies from the joined associations.
Ken Tuchman, Chairman, and CEO of TTEC state “This transaction will be groundbreaking for TTEC. It will extend our footprint as the worldwide go-to-accomplice for comprehensive, cloud-based client experience solutions. It will put the entirety of the significant Tier 1 CX technologies under one rooftop. Moreover, it will accelerate digital development with industry-driving IP, for misrepresentation, online protection, and automation. The outcome will make a solitary source for consistent CX orchestration across each interaction channel that will enhance speed-to-market and client-driven differentiation for our customers”